Proactively contact customers via phone, email, SMS, and field visits to resolve overdue payments and collect pending balance, Follow up with clients on outstanding balances, due dates, and payment obligations
Accurately prepare and issue invoices in a timely manner
Monitor customer payment commitments and ensure timely follow-up and fulfillment, Keep comprehensive and current records of all recovery actions and client interactions
Compile and submit reports on collections and recoveries on a daily, weekly, and monthly basis
Passed G.C.E. O/L and G.C.E. A/L in any stream
At least 02 years of experience as a Recovery Officer